Frequently Asked Questions
What is delivery lead-time once shipment picked up?
Standard service within 1-3 business days for West Malaysia, and 7-9 business day for East Malaysia , (Monday to Friday, excluding Public Holidays)
How much does delivery cost?
Please refer to our reference in website, if you wish to have a better rate, kindly contact our Corporate Sales Careline 0108899761.
Do you ship internationally?
Yes,If you need to send shipment to international , kindly contact our Sales Careline 0108899761 for checking the rate.
How can i track my order status?
Click this link : www.ymlogistics.com.my ' or ' tracking.my" keyin your shipment number.
How If entered an incorrect address , what should i do?
Please contact us as soon as as possible if you cannot receive the parcel at that address.
Dependant on the delivery option chosen, we cannot guarantee that we will be able to interecept delivery before the first attempt is made.
Please contact our Customer services Hotline: 010-9088968 to make any admentment.
How do you book an order in system?
Just make your delivery order online at (new online website link)and your selected courier will pick up from your place. Check out the magical ordering steps below:

Step 1: Log in to your account
Step 2: Check rates by keying in the delivery postcode and item weight
Step 3: Choose your PickUp Date and your preferred Courier service.
Step 4: Key in your delivery details and click “Next”.
Step 5: Confirm your booking and click “Check Out”.
Step 6: Once order is confirmed, click on the “Pay with Credit Now” button.
Step 7: Print out the air waybill, attach to your parcel and wait for parcel collection.

If you have multiple parcels to deliver at a time, you may use (bulk order)
Do I have to print out the invoice for my shipment
If your parcel is sent within Peninsular Malaysia, invoice is not required. If your parcel is sent from/to Sabah & Sarawak, you will have to print and attach the invoice along.
Why booking shipment has been cancelled?
Your booked shipment will be cancelled automatically if you do not complete the payment within 48 hours.
Have Any Question?